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Privacy Policy

Last Updated: 15 March 2026

Effective Date: 15 March 2026

Anurak ("we," "us," or "our") is committed to handling your personal information with care and transparency. This Privacy Policy describes what data we collect, how we use it, who we share it with, and what rights you have under Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and applicable international standards. If you have any questions, please write to us at [email protected].

1. Personal Data We Collect

Information you provide directly

  • Full name and contact details (email address, phone number)
  • Enquiry or message content submitted through our contact form
  • Course enrolment preferences and payment details (processed securely by our payment provider)

Information collected automatically

  • Browser type, device type, and operating system
  • IP address and approximate geographic location
  • Pages visited, time spent on pages, and referring URLs
  • Cookie identifiers (see our Cookie Policy for details)

Legal basis for processing

We process your personal data on the following grounds: your consent (where requested), the performance of a contract (course enrolment), our legitimate interests (improving our services and communicating with enquirers), and compliance with legal obligations under Thai law.

2. How We Use Your Personal Data

We use the information we collect for the following purposes:

  • Responding to your enquiries and communicating about course participation
  • Processing enrolments and managing course delivery
  • Sending relevant updates about course schedules or changes (with your consent)
  • Analysing website usage to improve content and user experience
  • Complying with legal and regulatory obligations under Thai law
  • Marketing communications about our educational programmes — only where you have consented, and you may withdraw at any time

Data retention

We retain personal data for as long as necessary to fulfil the purposes described above. Enrolment and transaction records are kept for a minimum of seven years as required by Thai tax regulations. Marketing opt-in records are kept until you withdraw consent. Analytics data is retained for up to twenty-six months.

3. Sharing Your Personal Data

We do not sell your personal data. We may share it with the following categories of recipients where necessary:

  • Service providers: payment processors, email delivery services, and website hosting providers — bound by data processing agreements
  • Analytics providers: Google Analytics (anonymised and aggregated where possible)
  • Legal authorities: where required by Thai law or court order
  • Professional advisers: accountants or lawyers, under strict confidentiality

Third-party services we use may set their own cookies and collect data according to their own privacy policies. We encourage you to review those policies independently.

4. How We Protect Your Data

  • All data transmission is protected by TLS/SSL encryption
  • Access to personal data within our organisation is limited to those who need it to fulfil their role
  • Our hosting providers maintain physical and electronic security controls
  • We conduct periodic reviews of our data handling practices
  • In the event of a data breach affecting your rights and freedoms, we will notify the relevant Thai supervisory authority and, where required, affected individuals within the timeframes prescribed by the PDPA

5. Cookies

We use cookies and similar technologies to operate our website, understand how visitors use it, and — where you have consented — to support marketing activities. You can manage your cookie preferences at any time through our Cookie Policy page, which includes functional toggle controls.

6. Your Rights Under the PDPA

As a data subject under Thailand's Personal Data Protection Act, you have the right to:

  • Access — request a copy of the personal data we hold about you
  • Rectification — ask us to correct inaccurate or incomplete data
  • Erasure — request deletion of your data where there is no lawful basis for continued retention
  • Restriction — ask us to pause processing of your data in certain circumstances
  • Portability — receive your data in a structured, machine-readable format
  • Objection — object to processing based on our legitimate interests
  • Withdraw consent — at any time where processing is based on consent, without affecting the lawfulness of prior processing
  • Lodge a complaint — with the Office of the Personal Data Protection Committee (PDPC) of Thailand if you believe your rights have not been respected

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

7. Third-Party Links

Our website may contain links to external websites or resources. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before submitting any personal information.

8. Children's Privacy

Our courses are designed for adults aged 40 and above. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that a minor has submitted data to us, we will delete it promptly.

9. International Data Transfers

Some of our service providers operate servers outside Thailand. Where personal data is transferred internationally, we ensure appropriate safeguards are in place — such as standard contractual clauses or adequacy decisions — consistent with the requirements of the PDPA.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website after any changes constitutes your acknowledgement of the revised policy. For significant changes, we will make reasonable efforts to notify you directly.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out:

Anurak

310 Ratchawithi Road, Ratchathewi, Bangkok 10400, Thailand

[email protected]

+66 95-138-4672